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Terms of Services

Repairs and Maintenance (T&Cs)

1. Price Plan A:

Under Section 11 of the Landlords and Tenant Act 1985 the Landlord is required to keep in good repair the structure and exterior of the property and the installations for the supply of water, gas electricity etc. ManageMia should not be responsible for this work or any form of repair and maintenance work as per Price Plan A.

1. Price Plan B:

Under Section 11 of the Landlords and Tenant Act 1985 the Landlord is required to keep in good repair the structure and exterior of the property and the installations for the supply of water, gas electricity etc. ManageMia should not be responsible for this work.

If we are instructed to let your property on a full management basis via ManageMia (Price Plan-B), we would not report every small fault which will be covered by your chosen price plan, but any major item of expenditure in excess of BDT 3000.00 per annum (Three thousand Taka) would immediately be brought to your notice without repairs commencing. If, however, there is in our opinion an emergency, then ManageMia would act upon it immediately, cost will be adjusted from the rent upon discussion with landlord if it crosses the yearly threshold, ManageMia will recover that additional cost from the next available rent collection.

We would recommend that a sinking fund be arranged in case the need for repairs arises during a void period or between rental payments. We would suggest that a balance of BDT 5000.00 (Five thousand take) is maintained in our client’s account to cover this eventuality.

We have a team of approved contractors and engineers who we use for all maintenance and repair work. If the Landlord wishes to use their own contractors, then we must be provided with copies of contractors’ insurance documents and repair confirmation that they are conducting the repair work with landlord’s own responsibility.

Inventory (T&Cs)

1. Tenant inventory

It is vital that an inventory is prepared prior to the commencement of any viewings so that the contents to be included in the tenancy agreement are viewed by the tenant. A comprehensive description of the condition of the furnishings, fixtures and fittings should also be noted in order that they may be incorporated within the tenancy agreement. It is advisable to take photographs of the Premises and the contents in case a dispute arises at the end of the Tenancy. Any furnishings classified as “Antique” to be included in the inventory must be photographed and have an insurance valuation and description to be appended to the inventory.

The property must be professionally cleaned prior to commencement of the tenancy, and we must be provided with receipts to show that this has been done.

Under Section 11 of the Landlord and Tenant Act all electrical wiring and appliances must be in good working order and inspections shall have to be undertaken by the government approved contractor before commencement of the tenancy. Relevant legislation is applicable under the Electrical Safety Standards in the Private Rented Sector (Bangladesh) Regulations. A valid certificate or condition report must be issued once every 5 years.

Gas boilers/fires must be serviced by a Gas Safe registered engineer at least once every twelve months and prior to commencement of the tenancy if applicable. A Landlord’s Gas Safety Record is obtained for future reference. It is the Landlord’s responsibility to ensure that such certificates are obtained and provided. The Tenant must be provided with a copy of this record prior to the commencement of the tenancy. Relevant legislation is applicable under the Gas Safety (Installation and Use) Regulations. If this is not done prior to commencement of the tenancy, the cost of inspections and certificates will be deducted from the first month’s rent. All properties with solid fuel appliances such as open fires must be fitted with a carbon monoxide detector if applicable. It would be good practice to provide carbon monoxide detectors where gas appliances are provided.

It is also a requirement that the Landlord provides fully functioning smoke alarms to each floor of their let property if applicable. It would be good practice to provide a fully functioning heat detector in the kitchen if applicable.

All landlords must ensure a carbon monoxide alarm is provided in any room used as living accommodation which contains a fixed combustion appliance (excluding gas cookers). All landlords will be legally obligated to ensure smoke alarms and carbon monoxide alarms are repaired or replaced once they are informed and the alarms are found to be faulty.

All furnishings within the property must comply with the Consumer Protection Act 1987 and 1988 Regulations, and the Furniture Furnishings (Fire Safety) 1993 Regulations as amended.

All furnishings within the property must comply with the Consumer Protection Act 1987 and 1988 Regulations, and the Furniture Furnishings (Fire Safety) 1993 Regulations as amended.

Landlords must ensure that they are fully aware of their responsibilities under these regulations and ask for further guidance or advice from our staff should it be required. Please note that ManageMia property management is obliged to refuse to take on property where the furniture, gas installations or electrical equipment does not comply. In the event of any breach being found, the Landlord’s acceptance of these Terms and Conditions of Business will be deemed as having indemnified ManageMia property management against any liability occasioned by such breach. This firm reserves the right to dispose of non-compliant furnishing, the cost of such action shall be debited from the first month’s rent.

It is normally expected of the Landlord to provide for the Tenant carpets, curtains or window shutters, and light fittings including light bulbs and light shades where applicable.

If it is not possible for the Landlord to prepare an inventory, then we shall, on the Landlord’s instructions, attend the property and draw up an inventory on behalf of the Landlord. Our charge for this service is BDT 1000.00 taka or part thereof and is chargeable at the commencement and at the expiration of the first Tenancy.

The inventory will be checked and signed by each in-going Tenant and will be checked when the Tenant departs. A member from our office will be present at the property on each occasion, depending on the day of departure and unless other arrangements are made.

We shall inspect the property at least once every twelve to fifteen weeks, having given reasonable notice to the Tenant. This is to ensure that the Tenant is respecting the premises. This does not prevent the Tenant bringing to our attention any problems either before, during or after the inspection. Any action taken will be carried out and noted in the file. The Tenant will be notified of any replacements that are his responsibility, and we will ensure that he fulfils any obligations. The agent can only carry out his management duties if he is aware of any problems relating to the premises, he is not responsible for hidden or structural defects.

If the property is left unoccupied for any period of time, we will continue our inspections and take necessary precautions, for example turn the heating on with a low setting during cold weather or switch off all electrics, water or gas boards.

Our charges for the management of the property during void periods will be the zero for the duration of the void period. No responsibility whatsoever will be accepted by this firm in respect of any damage/theft incurred by third parties during the void period.